Last Updated: January 20, 2020

 

 

The PCMR Privacy Policy describes the privacy practices of PCMR's websites and services. Your relationship is with PCMR, LLC and the laws of Missouri and the United States apply.

 

Please note that in order to use our website and services, you authorize PCMR to transfer your personal information across national borders to other countries where PCMR and its partners operate, including the United States. The privacy protections and rights of authorities to access your information in these countries may not be equivalent to those in your country. We will only transfer your personal information to these countries where permitted to do so by law and we will take steps intended to ensure that your personal information continues to receive appropriate protections.

 

What does this privacy policy cover?

 

The privacy policy describes how PCMR (also referred to as "we," "us," or "our) will make use of your information in the context of:

 

• PCMR websites; web-based services such as Help Desk;

• Desktop apps; remote connection services; and

• PCMR marketing, sales, and advertising practices.

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What information does PCMR collect about me?

 

When you register to use a PCMR website or service, create a PCMR membership, or contact us for support or other offerings, PCMR collects information that identifies you. This included:

 

• Name;

• Date of birth;

• Company name;

• Email address;

• Telephone number;

• Address;

• Country;

• IP address;

• Payment/billing information; and

• Content of customer support communications.

 

To help keep our databases current and to provide you the most relevant content and experiences, we may combine information provided by you with information from third party sources, in accordance with applicable law. For example, the size, industry, and other information about the company you work for (where you have provided company name) will be obtained from sources including, professional networking sites and information service providers.

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How does PCMR use the information it collects about me, and what are the legal bases for the uses?

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PCMR uses the information we collect about you for the purposes:

• to fulfill a contract, or take steps linked to a contract: this is relevant where you register to use a PCMR website or service (whether paid or as a free trail). This includes:

  • Providing you with the PCMR websites and services for which you have registered, and any other services or products that you have requested;​

  • Verifying your identity;

  • Taking payments;

  • Sending you necessary communications (for example, related to payments or expiration of your subscription); and

  • Providing customer service or support.

• As required by PCMR to conduct our business and pursue our legitimate interests, in particular:​

  • Providing you with the PCMR websites and services for which you have registered and any other products and services you have requested;​

  • Analyzing your use and measuring the effectiveness of our websites and apps to better understand how they are being used so we can improve them and engage, and retain users;

  • Sending you information about PCMR products and services, special offers, and similar information.

  • Analyzing your use of our websites and apps, and interaction with our communications to tailor and customize the website or app, and marketing communications;

  • Using automated systems to analyze your content using techniques such as machine learning in order to improve our services and the user experience (where your consent is not required);

  • Diagnosing problems in our apps and websites;

  • Conducting surveys and market research about our customers, their interests, the effectiveness of our marketing campaigns, and customer satisfaction (unless we need consent to undertake such surveys, in which case we will only do this your permission);

  • Investigating and responding to any comments or complaints that you may send us;

  • In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of information in connection with legal process or litigation).

• Where you give PCMR your consent or otherwise consistent with your choices:​

  • Sending you information about PCMR products and services, special offers and similar information, and sharing your information with third parties for their own marketing purposes (where you consent is required);​

  • Using automated systems to analyze your content using techniques such as machine learning in order to improve our services and the user experience (where your consent is required);​

On other occasions where we ask you for consent, we will use the information for the purposes which we explain at that time.​​​

• For legal reason:

  • Responding to requests by government or law enforcement authorities conducting an investigation​

  • To detect, prevent, or otherwise address fraud, security, or technical issues and software piracy (e.g., to confirm the software is genuine an properly licensed, helping to protect you as well as PCMR.​

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Does PCMR share my personal information?

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PCMR does not share personal information except in these circumstances:

• When you agree to the sharing;

• When we are required to provide information in response to a subpoena, court order, or other applicable law or legal process;

• When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our websites and services against attacks, or protect the property and safety of PCMR, or customers and users, or the public;

• If we merge with or are acquired by another company, sell a PCMR website, app, services, or business unit, or if all or a substantial portion of our assets are acquired by another company, your information will likely be disclosed to our advisers and any prospective purchaser's advisers and will be one of the assets that is transferred to the new owner.

We may share or publish aggregate information that does specifically identify you, such as statistical information about visitors to our websites or services.​

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Is my personal information displayed anywhere on PCMR's websites or applications?

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There are several places within PCMR's websites and applications that allow you to post comments, upload pictures or submit content for others to see. Sometimes you can limit who can see what you share, but there are some places where what you share can be seen by the general public or other users of the websites and applications. Please be careful when you share your personal information. Do not share anything you wouldn't want publicly known unless you are sure you are posting it within an application or website that allows you to control who sees what you post. Please note that when you post messages on certain user forums on our websites and applications, your email address or name and/or profile photo may be included and displayed with your message.

 

To remove content you have shared on our websites and applications, please use the same application or website feature you used to share the content. If another user invites you to participate in shared viewing, editing or commenting of content, you may be able to delete your contributions, but usually, the user who invited you has full control. If you have questions or concerns about this, please contact us.

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Preventing Unauthorized Access to Your Information

 

When appropriate, we use Secure Sockets Layer (SSL) server software to help prevent unauthorized access to the information you submit online. If and when you place orders or access your account information, SSL technology encrypts all information you input before it is sent to us. You can identity the secure connection by looking at the URL, which will being with "https://" (instead of "http://"). Please note that although we have implemented measures designed to help protect your personal information, we cannot guarantee the security of your data as it travels over the internet.

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Is my personal information secure?

 

We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information. However, despite our efforts, no security controls are 100% effective and PCMR cannot ensure or warrant the security of your personal information.

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Where does PCMR store my personal information?

 

Your personal information and files are stored on servers of companies we hire to provide services to us.

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Third-Party Advertiser Use of Cookies and Other Tracking Technologies

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PCMR strives for an experience unparalleled by our competitors. One these ways is not showing third-party advertisements that may use cookies or other tracking technologies to track your internet history for advertisement purposes. This policy follows some laws put in place by the State of California.

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Children Under the Age of 13

 

Our site is not intended for children under 13 years of age. We require registered users of the site to be at least 18 years of age. We do not knowingly collect personal information from children under age 13. If we learn we have collected or received personal information from a child under 13 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 13, please contact us at warrensburg@pcmrcomputers.com

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